Do you offer coupons or free trials?
Please reach out to [email protected] for any trial or coupon requests.
I want to change my billing cycle, how do I do this?
Reach out to support via chat or [email protected] to make this change.
I want to cancel my account and get a refund.
You are able to cancel your account at any time within your Personal Account Settings. Please refer to our Refund Policy or reach out to [email protected].
What happens if I cancel part way through my paid subscription?
If you are on our Quarterly or Biannual Plans, you will be refunded a pro-rated amount based on your usage. (Ex. you had only used 30 days of our your 90 days subscription, you will be refunded for the remaining 60 days.)
If you are on our Monthly plan, your refund will be approved based on purchase date and usage. Please refer to our Refund Policy or reach out to [email protected].
What Plans do you offer?
Please refer to our Plans & Pricing page for more details.
I bought a monthly subscription, but I want to change to a Quarterly or Biannual, how can I do this?
You can choose to cancel your subscription and finish out the month you have subscribed to. Then follow the prompt to upgrade once your monthly plan has finished.
Support is able to refund the initial monthly purchase depending on payment date. You will then be able to subscribe and purchase your desired subscription type. Reach out to support via email or chat for assistance.
Where do I update my billing information
You can update your billing information by clicking here. If you experience any issues, reach out to us at [email protected]
What payment methods do you accept?
We offer, Visa, Mastercard, and Paypal