We're a small team here at Huntr. We are also a dedicated team that values every user who chooses to work with us. We genuinely appreciate your support and strive to deliver the best possible experience. Our refund policy is based on a few key factors, including your usage, time spent on the platform, and the benefits you’ve received.
Billing Periods
If you’ve had at least two billing periods with us and request a refund within three days of your latest charge, we’re happy to consider your request.
Account Cancellations
If you’ve canceled your account and do not plan to return, we may issue a refund for your most recent payment. All subscriptions are recurring and will continue until the account is canceled. For more information on how to cancel your account click here.
Pro Plan Payments
We review each refund request carefully and consider overall account activity when making a decision. Minimal use in the first few days may make you eligible for a refund, but this is not guaranteed. If your account shows signs of high engagement or value gained from the service (regardless of timeframe) you may not qualify for a refund. If you're unhappy with your experience, please let us know. Your feedback matters to us.
Huntr will not be able to refund more than 2 invoices within a subscription period. As we outline within our checkout process, charges will be applied to an account until it is canceled. If you do believe your payment method was used in error or there was an issue preventing you from cancelation, please reach out to [email protected] for help.
Transparency in Decisions
We believe in being transparent with our users. When processing refund requests, we consider the context of your experience with Huntr. We’ll provide clear explanations for our decisions, ensuring you understand how we arrived at them.
Thank you for understanding our policy and for your continued trust in Huntr.