We're a small team here at Huntr. We are also a dedicated team that values every user who chooses to work with us. We genuinely appreciate your support and strive to deliver the best possible experience. Our refund policy is based on a few key factors, including your usage, time spent on the platform, and the benefits you’ve received.
Billing Periods: If you’ve had at least two billing periods with us and request a refund within three days of your latest charge, we’re happy to consider your request.
Account Cancellations: If you’ve canceled your account and do not plan to return, we may issue a refund for your most recent payment. All subscriptions are recurring and will continue until the account is canceled. For more information on how to cancel your account click here.
Pro Plan Payments: For initial payments under our Pro Plan, we review your account activity. If you’ve used the tool consistently for more than three days and/or we believe you’ve gained value from the service, we cannot offer a refund. However, you can cancel your subscription at any time and continue to use Huntr until the end of your current billing cycle.
Huntr will not be able to refund more than 2 invoices within a subscription period. As we outline within our checkout process, charges will be applied to an account until it is canceled. If you do believe your payment method was used in error or there was an issue preventing you from cancelation, please reach out to [email protected] for help.
Transparency in Decisions: We believe in being transparent with our users. When processing refund requests, we consider the context of your experience with Huntr. We’ll provide clear explanations for our decisions, ensuring you understand how we arrived at them.
Thank you for understanding our policy and for your continued trust in Huntr.